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The International Association of Administrative Professionals (IAAP) is a non-profit association for office professionals. IAAP strives to be the premier network and resource for those in administrative positions across the country, ensuring that individuals working in these roles have the opportunity to connect, learn, lead and excel in their lives. The association was founded in 1942 as the National Secretaries Association to provide a professional network and educational resources for secretarial staff. The association’s name was changed in 1998 to the International Association of Administrative Professionals to encompass the large number of varied administrative job titles and recognize the advancing role of administrative support staff in business and government.


Early in 2013, IAAP’s Annual-TEC13 Meeting faced unexpected communication and budget problems from the venue’s in-house provider at the ninth hour. In an effort to save their event, IAAP called on Reaction Audio Visual to step in last minute and provide the audiovisual services they had previously relied on from the in-house provider. With our team working seamlessly as a member of the IAAP team, this meeting was ultimately produced flawlessly and under the given budget. As a result, Reaction Audio Visual was awarded as the official AV provider for all of IAAP’s EFAM Annual Meetings in the future. This event composed of educational sessions and workshops has now grown into four Regional TEC meetings held across the nation – Making both the events and IAAP as a whole an important part of Reaction Audio Visual’s calendar throughout the year.


“RAV has become part of the IAAP ‘Family’ as they have a Wonderful ‘can-do’ attitude which allows me, Tracy Orpin, CMP, Conferences & Meetings Manager, to relax and know that the AV is in good hands. I have RAV as my AV company for every event I have throughout the year. In all of my contracts I negotiate and ensure there are no additional fees to bring in RAV as I don’t want to have to work with anyone else. I know I can count on them to be responsible, work within or below my budget and always be there ‘ready’ whenever something unexpected arises on site at any of my events. They are courteous, helpful and a solid team. I love working with them they are a planners dream team.”

- Tracy Orpin, CMP, Conferences & Meetings Manager, IAAP

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