The Top 4 Questions Planner’s Should Ask About AV Technology

August 20, 2015


As an event planner, you can agree that audio visual technology is a critical part of any event. You want the AV team you hire to be reliable, be able to work the technology successfully, and give you the effective support you need. You have to ask the important questions first, rather than be surprised in the middle of the process. We have compiled a list of questions that we think are important while choosing the correct AV provider for your next event:

  1. What Other Services Do You Offer?

Some AV providers offer more than just one service. It is in your best interest to find this out as soon as possible! By ordering in a “one stop shop,” may end up saving you money rather than getting different services from various vendors. For example, at Reaction AV we offer many different types of services. We can start out with the entire design process with you. We consult with you what the best option is for your budget. Following on renting out the gear while providing the set up, staging and operation of the equipment. We try to make it the smoothest ride for our clients, so we really are your one stop shop for event technology!

  1. What Are Your Specialized Services/Event Types?

All audio visual companies have general services that they offer for everyone. But dig deeper and ask about what types of events they specialize in. This will give you a good idea if they are the right professional that you are looking for. For example, at Reaction AV we specialize in conferences, conventions, exhibit booths, corporate events, and non-profit events. Many different “event types” fall under that category, including ceremonies, tradeshows, concert stages, booth staging, gaming areas, product launches, training sessions, etc. We have a ton of experience in these areas.

  1. What Are Your Advantages?

With this question you are basically asking why should you pick them over their competitors. Different companies have various advantages. Think about what is most important to you…is it to save money or to make sure that their techs have the best experience? At Reaction AV, some of our advantages are that we provide top quality equipment without breaking your budget, and we have a private fleet of trucks and techs to handle your show (just to name a few advantages).

  1. Can Their AV Specialist Walk Through The Venue With You?

This is a great thing to ask once you have decided on a company to work with. The AV provider can make sure that based on the size and elements of the venue- that you have all of the correct size equipment. Viewing the venue is also useful for the specialist to plan on where to load in and out, where to store equipment, etc. Reaction AV makes it a point to do a complimentary on-site inspection with each of our clients!

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